Control Communications is the process of monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met.

 

The key benefit of this process is that it ensures an optimal information flow among all communication participants, at any moment in time.

 

The Control Communications process can trigger an iteration of the Plan Communications Management and/or Manage Communications processes.

 

This iteration illustrates the continuous nature of the Project Communications Management processes.

 

Specific communication elements, such as issues or key performance indicators (e.g., actual vs. planned schedule, cost, and quality), may trigger an immediate revision, while others may not.

 

The impact and repercussions of project communications should be carefully evaluated and controlled to ensure that the right message is delivered to the right audience at the right time.